Unfortunately, we do not have any job vacancies at this time.
However, you can still make a difference in the lives of orphaned children by volunteering.
Surplus
Deductions
Total amount subject to Khums $0
Khums Due $0
Sahm al Imam to be paid $0
Sahm al Sada to be paid $0
Join our vibrant team and help make a difference to the lives of orphaned children. We are currently recruiting for the following positions.
Unfortunately, we do not have any job vacancies at this time.
However, you can still make a difference in the lives of orphaned children by volunteering.
Position ID: 1005-MI
Reports to: Chief Information Officer
Location: Dearborn, MI
FLSA Status: Non-Exempt
Posting Date: 08/15/2024
Type: Regular: Full Time
Closing Date: Until Filled
Salary: $22.00 – $25.00 per hour
About the Organization:
At Al-Ayn, we are committed to ensuring that every orphaned child living in poverty has access to the tools and opportunities they need to overcome their difficult experiences. We believe that when a child fulfills their potential, their own future is transformed as well as the future of their families, their community, and society at large. To achieve that, we are led by our core values of transparency, dignity, and empowerment.
Job Summary:
As the IT Support Specialist, you will be responsible for the setting up, managing and troubleshooting of the technology systems that a business uses to maintain computer and software networks. Their duties include responding to hardware problems, updating system software, and tracking the data and communications used on their network. Responsibilities include ensuring all employees have all the equipment and software needed for them to work. IT Support Specialists are responsible for analyzing, testing, troubleshooting, and evaluating technology issues, existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption. This role helps computer users by answering questions, resolving technical problems and maintaining a company’s network, software and computer equipment. The ideal candidate is well organized, dynamic, employee and customer- focused, proactive and is strong in team-player, multi-tasking, and problem- solving skills.
Key Responsibilities:
• Reports to Chief Information Officer.
• Assist in all IT-related job functions in the organization as assigned.
• Support the day-to-day operations of our computer network.
• Provide help desk support for departments.
• Install and update company software and hardware components; anticipate and report the cost of replacing or updating computer items.
• Proactively monitor on-site computer systems.
• Regularly evaluate IT systems to ensure they meet necessary demands.
• Review diagnostics and assess the functionality and efficiency of systems.
• Assist with network administration tasks.
• Implement security measures, ensuring data storage is safe and secure.
• Monitor security certificates and ensure company compliance with requirements.
• Offer technical support to staff, including setup, troubleshooting, and maintenance of computers for both on-site and remote employees.
• Resolve IT system, computer, and software issues for coworkers.
• Educate coworkers about network security and best practices for computer usage.
• Set up and maintain phone systems and IP telephony systems, such as RingCentral.
• Backup computers and cloud storage, including OneDrive and Dropbox.
• Track all organizational assets and maintain an inventory log of all IT property.
• Ensure equipment and supporting accessories are issued to new employees and returned from employees leaving the organization.
• Prepare equipment for reuse or surplus property actions.
• Ensure passwords are changed and accounts deactivated when an employee leaves Al-Ayn.
• Provide one-on-one IT training for new employees and/or teams.
• Prepare progress/status reports and submit them to team leads as required.
• Identify and document areas for process improvements.
• Contact and effectively communicate with users by telephone, electronic communications, or in person.
• Provide technical support for customers assigned to remote locations as required.
• Ensure employee titles are correct in all forums used.
• Keep the employee contact/groups current with active employees and remove inactive employees; maintain the phone directory up to date.
• Perform other duties/tasks as assigned.
Qualifications and Skills:
• BS degree in Computer Science, IT/Networking, Computer Information Systems, or related field.
• 3+ years of experience troubleshooting current versions of Windows Desktop Operating Systems.
• 3+ years of professional experience in technical support or related areas, including remote support and call-center experience.
• Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook, Office 365 Admin.
• Strong customer service orientation.
• Excellent communication skills, both written and verbal.
• Ability to communicate clearly, concisely, and professionally in written and oral responses.
• Strong analytical, diagnostic, and problem-solving skills.
• Detail-oriented with strong organizational, time management, and prioritization skills.
• Ability to work independently with minimal supervision, under pressure, and in a constantly changing work environment.
• Self-motivated and directed.
• Ability to maintain confidential business information.
• Experience working in a team-oriented, collaborative environment.
• Ability to establish and maintain effective working relationships with supervisors, coworkers, management, and the public.
Preferred:
• Current certifications on Windows 10 & 11 Desktop and Office 365.
• Windows Server certifications or other relevant industry-recognized technical support certificates (e.g., CompTIA A+).
• Experience in security systems.
• Experience as an Admin for Windows 10 & 11.
• NextCloud and Salesforce experience.
• Experience in documenting processes and monitoring performance metrics.
• Experience working in a non-profit organization.
• Proficiency in reading, writing, and speaking Arabic.
Position ID: 1010-MI
Reports to: Office Manager
Location: Dearborn, MI
FLSA Status: Non-Exempt
Posting Date: 07/30/2024
Type: Regular: Full-Time
Closing Date: Until Filled
Salary: $18.00 – $20.00 per hour
About the Organization:
At Al-Ayn, we are committed to ensuring that every orphaned child living in poverty has access to the tools and opportunities they need to overcome their difficult experiences. We believe that when a child fulfills their potential, their own future is transformed as well as the future of their families, their community, and society at large. To achieve that, we are led by our core values of transparency, dignity, and empowerment.
Job Summary:
Reporting directly to the Office Manager, the Charity Box Assistant is responsible for supporting the Charity Box department with issuing and returning Sadaqa Boxes. Responsible for issuing receipts, keeping inventory of boxes, ensuring all boxes are returned within 3
months and entering charity box (sadaqa) data into Salesforce.
Key Responsibilities:
• Assist the charity department with the implementation of strategies and plans.
• Provide administrative support to the charity department.
• Follow policy and procedure when working with accounting, especially when handing over counted and verified funds. Learn and follow all departmental protocols.
• Interface with the accounting department to provide accurate figures and ensure department figures are updated for the weekly, monthly, and quarterly reports.
• Assign, manage and track individual and business charity boxes, both outgoing and incoming.
• Follow up with box owners on all outstanding box returns.
• Work closely with the Reps Coordinator to ensure Charity boxes coordinated by Reps are well-documented.
• Use mailing and shipping platform(s) to coordinate delivery and collection of boxes nationwide.
• Delivery and pick up of charity boxes.
• Open and count charity boxes.
• Maintain and deliver accurate financial reporting.
• Prepare and issue initial and final receipts, maintaining an organized report of funds received.
• Perform data entry for the department, entering and updating inventory of boxes in system.
• Ensure Excel and database are updated daily.
• Interface with donors and sponsors.
• Prepare PowerPoint presentations.
• Prepare weekly, monthly, and quarterly reports under the guidance of the manager.
• Work closely with internal and external staff to ensure a team approach on all projects.
• Be available to travel and attend events within the USA to support marketing strategies.
• Serve as backup for the Administrative Assistant as needed.
• Answer phones, take messages and greet walk-ins as needed.
• Assist with special projects and campaigns as needed.
• Perform other duties/tasks as assigned.
Qualifications and Skills
Required:
• Associate degree or relevant experience.
• Ability to function effectively within a matrix organization in which functional and business leaders have equal authority within the organization and employees report to both an office manager and upper management.
• Ability to establish and maintain effective working relationships with supervisor, coworkers, management, and the public.
• Data entry skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe and other associated programs.
• Excellent written, verbal, and interpersonal communication skills coupled with a welcoming, helpful, and supportive demeanor.
• Exceptional attention to detail and organizational skills, with an emphasis on accuracy in all tasks.
• Flexible and able to prioritize in a fast-moving environment.
• Strong analytical and creative problem-solving skills.
• Strong time management and organizational skills. Ability to meet tight deadlines, conflicting demands, prioritize tasks/workload and work independently and in a team environment.
• Must be able to read, write, and speak English proficiently.
Preferred:
• Bachelor’s degree.
• Ability to read, write, and speak Arabic proficiently.
• Experience working in a non-profit organization.
• Salesforce Experience.
Unfortunately, we do not have any job vacancies at this time.
However, you can still make a difference in the lives of orphaned children by volunteering.
Unfortunately, we do not have any job vacancies at this time.
However, you can still make a difference in the lives of orphaned children by volunteering.
Unfortunately, we do not have any job vacancies at this time.
However, you can still make a difference in the lives of orphaned children by volunteering.